The Small Enterprises National Documentation Centre (SENDOC)

1. The Small Enterprises National Documentation Centre (SENDOC)

Established in 1970 by the erstwhile Small Industries Extension Training (SIET), SENDOC aims to empower Micro, Small, and Medium Enterprises (MSMEs) in India and worldwide by disseminating information and knowledge. As a comprehensive global and IT-powered information centre, SENDOC is a one-stop destination for various stakeholders, including MSMEs, academia, students, research institutions, industry associations, and entrepreneurs.

2. Objectives

SENDOC primarily focuses on the following objectives:

• Collecting, storing, and disseminating techno-managerial information relevant to MSMEs.
• Conducting need and demand-based training programs to enhance the skills of entrepreneurs and extension agents.

3. Library Resources

The library at SENDOC is well-equipped, boasting:

• 70,000 books.
• 18,000 back volumes of journals.
• 30,000 reports.
• 65,000 journal abstracts.
• 7,500 product profiles.
• Subscription to 140 national and international periodicals.

The collection spans various domains, providing information on statistics, economics, production, finance, marketing, technology, machinery and equipment, raw materials, government policies, exports and imports, investment, trade, and area literature. The information is systematically arranged using the Library Information Management System (LIMS) package, ensuring quick retrieval. Accessibility is facilitated through the website www.nimsme.org.

4. Services Provided

SENDOC offers a range of services:

• Inter-library lending of documents.
• Book lending.
• Reference services, including bibliography preparation and literature searches.
• Newspaper clippings.
• Technical inquiry services.
• Reprography and consultancy services.
• Product profiles.
• Organising training programs for clientele, focusing on cost-effective solutions.

SENDOC's services also include:

• Information dissemination: SENDOC provides various information services to MSMEs, including reference services, selective dissemination of information (SDI), and document delivery.
• Training: SENDOC conducts training programs on information management and entrepreneurship for MSMEs.
• Research: SENDOC researches MSMEs and disseminates the findings through publications and workshops.
• Networking: SENDOC facilitates networking among MSMEs, entrepreneurs, researchers, and other stakeholders.

SENDOC has played a significant role in the growth and development of libraries in India. The Centre has trained librarians on information management and entrepreneurship and helped libraries develop their collections of MSME-related information.
SENDOC has helped to grow and develop libraries in India:

• Providing access to information: SENDOC's collection of MSME-related details is a valuable resource for libraries.
• Training librarians: SENDOC's training programs have helped librarians develop their information management and entrepreneurship skills.
• Developing library collections: SENDOC has helped libraries develop their MSME-related information collections.
• Promoting networking: SENDOC has facilitated networking among libraries, which has helped them to share resources and expertise.

SENDOC's contributions to the growth and development of libraries in India have been significant. The Centre has helped to make information on MSMEs more accessible and has also helped libraries to develop their skills in information management and entrepreneurship. SENDOC Library at NI-MSME is more than just a repository of books; it's a dynamic hub for learning, research, and community engagement. Its wide-ranging collections, including a particular focus on entrepreneurship and MSMEs, contribute to its significance as a valuable resource for all stakeholders involved in the MSME sector.

5. SENDOC Publications

Since 1974, SENDOC has played a pivotal role in the quarterly publication of the primary research journal, SEDME (Small Enterprises Development, Management, and Extension). This journal is a platform for small entrepreneurs and academia to express and exchange their thoughts on various facets of MSMEs.